How can an organisation identify its priorities before deciding where to act? At Centravo, the process began with an assessment that revealed a need to strengthen project management skills and culture. This assessment, an early version of Bilan360, led to training followed by mentoring for project managers. Michel Burla shares this journey and the changes he has seen within his organisation.

Can you introduce yourself, your organisation and your role in it?

My name is Michel Burla, and I have been in charge of the Oils and Fats segment of the Centravo Group since 2019. This segment is based on two sites, an oils and fats refinery in Lyss (BE) and a margarine factory in Mitlödi (GL). It employs 120 people and generates annual sales of CHF 120 million.

Why did you decide to use Prefix’s services?

I had the opportunity to discuss project management with Philippe Lauper, who suggested that I carry out a test to establish my organisation’s project management maturity. The result of the test showed that we had a lot of room for improvement!

What were the main challenges or problems you faced before Prefix came on board?

We already had a project management process in place, but it was clumsily defined, incomplete and not recognised as a process within the group. In short, we lacked project skills and culture. The test also revealed to me that we had no control over our project portfolio.

Which of Prefix’s services did you choose?

Following the test, Prefix was able to make me a proposal targeted at our weaknesses. We chose to start with a full Circular Project Management course and training on the Microsoft Project scheduling tool, so as to build up our skills. After that, we took out a support subscription to become more autonomous.

What struck you most about Circular Project Management, the Prefix method?

I appreciate the flexibility that this method offers. It corresponds well to the frequent changes in our company’s environment (customer requirements, legal requirements). I also appreciate its simplicity and adaptability.

I also like the shape of the 8 method, or lemniscate depending on how you read it. It gives me a good mnemonic to remember it. Since the training course, I’ve been using it regularly to explain certain principles of project management to people around me.

Have you noticed any significant improvements in your team’s productivity or efficiency since working with Prefix?

Yes, clearly. Following the training, we overhauled our entire project management process and the associated documents, and integrated them into our quality system. From now on, we won’t accept any project that doesn’t comply with the method. Thanks to this, we’ve been able to revitalise dormant projects, increase the number of parallel projects and improve our credibility with the group and our customers.

When I read the results of the test, I found it hard to accept that we had major shortcomings in project management, but now we’ve stopped tinkering with things, we’re taking a professional approach. Not only has it made my job easier, it’s also re-energised my team. We should have made this investment much earlier!

What struck you most about Prefix’s services?

For me, Prefix is the art of asking the right questions and coming up with the answers. Everyone in my team is now involved in the project management process and we’ve got into the habit of asking ourselves the right questions!

Can you share a funny or unusual anecdote that happened while you were accompanied by Prefix?

We had planned to do the training in English, the language most common to Prefix and my team. In the end, the oral exchanges were a spontaneous mix of German, Swiss German, English and French. In the end, we all spoke Prefixian!

What other question would you like to answer?

Has the Centravo Group benefited from the return on its investment in Prefix?

Before committing myself, I made a quick calculation of the cost per hour and per person of the team I had tied up for this process. It turned out to be negligible compared with the estimated time saved thanks to our increased skills. I’d advise everyone to start with the test and go through the same experience as we did.

Is there anything else you’d like to add?

I love the quote that says “When a man’s hungry, it’s better to teach him to fish than to give him a fish“. Prefix has been like our fishing rod!

What if you started by taking a step back?

Bilan360 helps you take a broader view of your organisation, identify priorities and determine where to act. It is carried out free of charge during a conversation with Prefix.

Discover Bilan360