Privacy

Prefix takes a simple and reasonable approach to personal data. We only collect information that is necessary to operate the website, communicate with you and provide our services.

Data controller

The prefix.ch website is operated by:

Prefix Sàrl
Ste-Hélène 26
CH-2000 Neuchâtel
Switzerland
info@prefix.ch

The Prefix website and email services are hosted in Switzerland by Infomaniak.

Data collected through the website

When you use the contact form, the information you provide is sent to Prefix so that we can respond to your enquiry.

We do not sell your data or share it for advertising purposes.

Resources available free of charge on the website can be downloaded without providing personal data.

Website analytics

Prefix uses Matomo to understand how the website is used and to improve its content.

Matomo runs directly on our WordPress installation, hosted in Switzerland. Tracking is configured without cookies and IP addresses are anonymised. Detailed analytics data is automatically deleted after 365 days. Aggregated statistics may be retained for longer to help us monitor the website over time.

Cookies

The website does not use cookies for advertising or tracking purposes.

A functional cookie may be used to remember the language selected while browsing the website.

External services

Some features or links may take you to external services, for example to make a payment through Wise or access content published on other platforms. Once you leave prefix.ch, the processing of your data is subject to the policies of the service concerned.

Forms used for certain training courses, assessments or certifications are hosted by Google. The information requested is limited to what is necessary for the service concerned.

Data related to our services

As part of a consulting assignment, training course or workshop, Prefix may receive and retain information required to provide and follow up the service, issue certifications where applicable, and meet administrative and legal obligations.

This information may be stored electronically or on paper and, where necessary for an assignment, shared with people involved in providing the service, to the extent required for their involvement.

Documents subject to statutory retention requirements are kept for the applicable period. Other information is deleted when it is no longer required.

Your rights

You may contact us to find out what personal data Prefix processes about you and, where the legal requirements are met, request that your data be corrected or deleted.

For any questions about your personal data: info@prefix.ch